Terms of Service

By creating an account, accessing, or using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” refers to that organization. If you do not agree, do not use the Service.

Tocca provides tools for agencies and teams, which may include CRM, project and task management, timesheets, invoicing and expenses, meeting recording and transcription, email intake, integrations, and AI-assisted features. We may add, change, or remove features over time. We may also provide a developer API and integrations, governed by the same Terms and any additional documentation we publish.

• You must be at least 16 years old and able to form a binding contract.
• You are responsible for the accuracy of your account information and for keeping your credentials and API keys secure.
• You are responsible for all activity under your account, including by members of your workspace and by integrations you authorize.
• Notify us promptly at support@bcagency.io of any unauthorized use or security breach.

You agree not to:

• Use the Service in violation of any law or third-party rights.
• Upload or process data you do not have the right to use, or that is unlawful, infringing, or harmful.
• Attempt to access another tenant’s data, probe or breach security, or disrupt the Service.
• Reverse engineer, scrape, or overload the Service, or exceed published rate limits or quotas.
• Resell or provide the Service to third parties except as expressly permitted, or use it to build a competing product.
• Use connected third-party APIs (including Google APIs) in violation of those providers’ terms and policies.

As between you and us, you own the data and content you submit to the Service (“Your Content”). You grant us a worldwide, non-exclusive license to host, process, transmit, display, and otherwise use Your Content solely to operate, secure, and improve the Service and to provide the features you request, including transmitting it to the sub-processors described in our Privacy Policy. You are responsible for Your Content and for having the necessary rights and consents to provide it.

The Service integrates with third-party providers (for example Google Workspace, Slack, and AI providers). Your use of those integrations is also subject to the third party’s terms, and we are not responsible for third-party services. AI-assisted features may produce output that is inaccurate, incomplete, or unsuitable for your purposes; you are responsible for reviewing output before relying on it. The Service does not provide legal, financial, tax, or other professional advice.

If you use the developer API or create API keys, you must keep them confidential, use them within the granted scopes, and comply with any rate limits. We may suspend or revoke keys that are abused, compromised, or used in violation of these Terms. You are responsible for actions taken with your keys.

If your plan includes fees, you agree to pay them as described in your order or subscription. Unless stated otherwise, fees are non-refundable, exclusive of taxes, and may change on renewal with notice. Failure to pay may result in suspension or termination.

The Service, including its software, design, and trademarks, is owned by Between Collective LDA and its licensors and is protected by intellectual-property laws. These Terms grant you a limited, non-exclusive, non-transferable, revocable right to use the Service. We reserve all rights not expressly granted. If you provide feedback, you grant us a perpetual, royalty-free license to use it.

Each party may receive non-public information from the other. The receiving party will protect such information and use it only to perform under these Terms, except where disclosure is required by law. This does not limit our processing of Your Content as described in the Privacy Policy.

The Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that output will be accurate.

To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability for any claim arising out of or relating to the Service will not exceed the amounts you paid to us for the Service in the twelve (12) months before the event giving rise to the claim, or, if no fees were paid, one hundred (100) units of your local currency. Nothing in these Terms limits liability that cannot be limited under applicable law.

You agree to indemnify and hold harmless Between Collective LDA and its personnel from claims, damages, and expenses (including reasonable legal fees) arising from Your Content, your use of the Service, or your breach of these Terms or of any third-party rights.

These Terms apply while you use the Service. You may stop using the Service and delete your account at any time. We may suspend or terminate access if you breach these Terms, if required by law, or to protect the Service or other users. On termination, your right to use the Service ends; sections that by their nature should survive (including ownership, disclaimers, limitation of liability, and indemnification) will survive. You may request export or deletion of Your Content as described in the Privacy Policy.

These Terms are governed by the laws of Portugal, without regard to conflict-of-law principles, and the courts of Portugal will have exclusive jurisdiction, except where mandatory local law provides otherwise.

We may update these Terms from time to time. When we make material changes, we will update the effective date above and, where appropriate, notify you. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

Questions about these Terms? Email legal@bcagency.io or support@bcagency.io.